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Tell us what is not working

Describe the problem in your own words. We reply to every enquiry plainly, with what it takes to fix, before any work starts.

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What can we help with? WordPress DevelopmentWebsite Health and PerformanceCustom Software and IntegrationsMicrosoft 365Managed ITAzure and cloud migrationSomething else

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Thank you. We have your message and will reply by email about the next step. If it cannot wait, WhatsApp us on +27 84 963 0169.

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Rather talk it through? Book a free 30-minute call on Google Meet.

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+27 84 963 0169

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Where we are

George, Western Cape

Remote support across South Africa, and on-site in George.

Is something broken right now? Start with the first steps, then call us.

Derick Payne, George, Western Cape. IT, email and websites for South African businesses.

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Microsoft 365 and email
Managed IT
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Business software

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Email health check
Domain health check
IT health self-check
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Rizonetech (Pty) Ltd, Reg. No. 2019/060336/07

Need help?

Pick what is happening. Do these first, then get in touch.

From a device you trust, change the mailbox password and sign out of every session.
Note any forwarding rules you did not create, then remove them.
Warn your contacts not to act on odd payment or login requests from you.

Disconnect the affected computer from the network. Leave it switched on.
Do not pay anything, and do not reply to the attacker.
Stop using shared drives until they have been checked.

Check it on a phone using mobile data, to see whether it is down for everyone.
Note when it stopped working and what changed just before.
Do not reinstall or restore anything yet; that can erase what caused it.

Call or WhatsApp Derick+27 84 963 0169

Chat on WhatsApp

Not urgent? instead.

We answer Monday to Friday, 09:00 to 16:30 SAST, and take critical issues after hours and on public holidays at twice the normal rate. Outside those hours, availability and response times are as agreed in your support scope.

Book a free call

Thirty minutes on Google Meet with Derick.

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Calendly may be out of reach right now. Email derick@rizonetech.com with two or three times that suit you, and we'll send an invite.