[Solved] How to Fix OneDrive Error 0x8004DE81 – Problem Signing you in

Encountering the OneDrive sign-in error 0x8004DE81 on your Windows 11 or Windows 10 computer can be a real headache. This can prevent you from accessing critical files and disrupt your workflow. This error often signals network issues, outdated OneDrive software, or problems with your account credentials. But worry not! In this article, I’ll walk you through a range of effective solutions to fix this error and regain smooth access to OneDrive.

Understanding error 0x8004DE81 Causes

Before we dive into solutions, let’s identify the common triggers behind the OneDrive error 0x8004DE81:

  • Network Connectivity Problems: A shaky internet connection or firewall restrictions can interfere with OneDrive’s communication with the servers.
  • Outdated OneDrive: Running an older version of OneDrive might contain bugs or compatibility issues.
  • Account Synchronization Issues: Incorrectly cached credentials or conflicts in your OneDrive account settings can cause sign-in failures.

Troubleshooting Steps

Let’s get started with the troubleshooting process:

Solution 1: Verify Your Internet Connection

A stable internet connection is essential for OneDrive. Check your Wi-Fi or Ethernet connection, troubleshoot any issues, and if necessary, try switching to a different network.

Solution 2: Run Windows Troubleshooters

Windows includes built-in tools that can diagnose common problems. Here’s how to use them:

On Windows 11

  1. Right-click on the Start button Windows 11 start button and choose Settings Windows 11 settings icon
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Click Run next to the Network and Internet troubleshooter.
  4. Run the Internet Connections troubleshooter.
  5. Follow the on-screen prompts.

On Windows 10

Internet Connections Troubleshooter:

  1. Open Settings Windows 10 settings app icon (Windows key + I).
  2. Go to Update & Security > Troubleshoot.
  3. Click Additional troubleshooters.
  4. Click Internet Connections and Run the troubleshooter.
  5. Run the Internet Connections troubleshooter.

Windows Store Apps Troubleshooter: Follow the steps above, but run the Windows Store Apps troubleshooter.

Solution 3: Update OneDrive Manually

I recommend keeping OneDrive updated for optimal performance and bug fixes. Here’s how to update it:

  1. Open any Microsoft Office app (Word, Excel, etc.).
  2. Click File and then go to Account.
  3. Under Product Information, click Update Options and then Update Now.
Update microsoft 365 to solve onedrive error 0x8004de81
Update Microsoft 365

Solution 4: Reset OneDrive

Resetting OneDrive can clear up misconfigurations without affecting your files:

  1. Press the Windows key + R.
  2. Paste this command into the run box:  %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and press Enter.
  3. If you see an error, try this command: C:\Program Files\Microsoft OneDrive\onedrive.exe /reset and press Enter.
  4. If the error persists, try this command: C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset and press Enter.
  5. Manually restart OneDrive by going to Start Windows 11 start button and type OneDrive in the search box, and then click on the OneDrive app.

Solution 5: Reset Network Settings

If connectivity issues persist, try resetting your network:

On Windows 11 Only

  1. Open Settings Windows 11 settings icon (Windows key + I).
  2. Go to Network & Internet > Advanced network settings
  3. Click Network reset and then Reset now.

Solution 6: Advanced Network Reset

  1. Go to Start Windows 11 start button and type CMD in the search box.
  2. Right-click on the result (Command Prompt) and choose Run as administrator.
  3. Copy and paste each of the following commands, pressing Enter after each:
    • ipconfig /flushdns
    • ipconfig /registerdns
    • ipconfig /release
    • ipconfig /renew
    • netsh winsock reset
  4. Restart your computer for the settings to take effect.

Solution 7: Unlink and Relink OneDrive

Sometimes, signing out and back in can fix credential issues:

  1. Right-click the OneDrive icon in your taskbar.
  2. Select Help & Settings > Settings.
  3. Go to the Account tab and click Unlink this PC.
  4. Sign in again with your OneDrive credentials.

Solution 8: Reinstall OneDrive (Last Resort)

If nothing else works, a fresh OneDrive installation might be necessary:

  1. Windows 11: Uninstall OneDrive through Settings > Apps > Installed Apps.
  2. Windows 10: Uninstall OneDrive through Settings > Apps > Apps & Features.
  3. Download the latest version from Microsoft’s website: https://www.microsoft.com/en-us/microsoft-365/onedrive/download or from the Microsoft Store .


By following these steps, you should have successfully fixed the OneDrive error 0x8004DE81 on your Windows 11 or 10 PC. Remember, patience is key when troubleshooting. If you still face issues, let me know in the comments for further assistance!

author avatar
Derick Payne
My name is Derick Payne. With a deep-seated passion for programming and an unwavering commitment to innovation, I've spent the past 23 years pushing the envelope of what's possible. As the founder of Rizonetech and Rizonesoft, I've had the unique opportunity to channel my love for technology into creating solutions that make a difference.

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