[Solved] How to Fix Microsoft Store Error 0x8024001D on Windows 11/10

I’ve seen my fair share of frustrating errors within Windows. One particularly annoying issue is the Microsoft Store error 0x8024001D, which can prevent you from downloading essential apps and games on Windows 11 and Windows 10. But fear not! In this guide, I’ll walk you through a series of proven troubleshooting steps to resolve this error and get your Microsoft Store up and running in no time.

Understanding Error 0x8024001D

Before we dive into the fixes, it’s important to understand what the error code 0x8024001D signifies. This error often indicates an issue with the Microsoft Store’s cache, corrupted system files, or network-related problems. The solutions provided in this guide will address each of these potential causes systematically. Let’s get started!

Solution 1: Simple Restart

Sometimes, the most straightforward solution can be the most effective. Before delving into complex troubleshooting, let’s begin with a simple restart of your Windows 11 or 10 device. This basic step often clears temporary glitches – it’s the classic IT advice for a reason!

Restart windows 11

Solution 2: Repair or Reset the Microsoft Store

If a restart doesn’t do the trick, let’s focus directly on the Microsoft Store app itself. Windows offers built-in tools to repair or reset the Microsoft Store, which can often resolve errors like 0x8024001D. Here’s how:

On Windows 11

Depending on your Windows 11 version, some of these methods will not work. The location of repair and reset options can occasionally change within the Settings app. Here are the most likely locations to find them:

  1. Open Windows 11 settings icon Settings (Windows + I).
  2. Navigate to System > System Components or Apps > Installed apps depending on your Windows 11 version.
  3. Locate the Microsoft Store app in the list.
  4. Click the More Options More options menu menu button and choose Advanced options.
  5. Under the Reset section, click the Repair button and wait for the process to complete.
  6. If the error persists, repeat step 5, but this time click the Reset button.
Reset microsoft store on windows 11
Reset Microsoft Store on Windows 11

On Windows 10

  1. Open Windows 10 settings app icon Settings (Windows + I).
  2. Navigate Navigate to System > System Components or Apps > Apps & features depending on your Windows 10 version.
  3. Find and select the Microsoft Store app in the list.
  4. Click Advanced options.
  5. Under the Reset, click the Reset button and wait for the process to complete.
Reset microsoft store on windows 10
Reset Microsoft Store on Windows 10

Solution 3: Clear the Microsoft Store Cache

The Microsoft Store, like any web browser, stores temporary files (known as a cache) to improve performance. However, this cache can sometimes become corrupted, leading to errors. Here’s how to clear it:

  1. Press the Windows key + R to open the Run dialog.
  2. Type wsreset.exe and hit Enter.
  3. A blank Command Prompt window will appear for a few seconds – this is normal. When it closes, the cache will be cleared.

Solution 4: Run DISM to Repair the Windows Component Store

The DISM tool performs deeper system repairs related to the Windows component store. Here’s how to use it:

  1. Open an elevated Command Prompt (Search CMD in Start, right-click on Command Prompt, and select Run as administrator).
  2. Run the following commands in sequence, pressing Enter after each:
    • DISM /Online /Cleanup-Image /CheckHealth
    • DISM /Online /Cleanup-Image /ScanHealth
    • ISM /Online /Cleanup-Image /RestoreHealth
Run the deployment image servicing and management tool (dism) to repair microsoft store error 0x8024001d
Deployment Image Servicing and Management DISM tool

Solution 5: Run the System File Checker (SFC)

Corrupted system files can wreak havoc on your Windows system, including the Microsoft Store. The System File Checker (SFC) can help! Follow these steps:

  1. Open an elevated Command Prompt.
  2. Type sfc /scannow and press Enter.
  3. The scan may take some time; let it complete and fix any issues it finds.
Run the system file checker (sfc) to repair microsoft store error 0x8024001d
System File Checker SFC


By following these comprehensive steps, you should have successfully resolved the Microsoft Store error 0x8024001D on your Windows 11 or 10 machine. If you continue to experience issues, consider seeking further assistance from Microsoft Support ([invalid URL removed]).

Let me know in the comments if these fixes worked for you. Did you encounter any unique challenges along the way? I’m always eager to learn and improve my troubleshooting guides!

author avatar
Derick Payne
My name is Derick Payne. With a deep-seated passion for programming and an unwavering commitment to innovation, I've spent the past 23 years pushing the envelope of what's possible. As the founder of Rizonetech and Rizonesoft, I've had the unique opportunity to channel my love for technology into creating solutions that make a difference.

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