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Whitepapers

Reference guides to Microsoft 365 licensing, email security, cloud migration, custom software and website care.

  • 05Papers on licensing, email security, cloud migration, custom software and website care.
  • ✓No form to fill in. Every paper is free to read in full.
  • Shorter, practical guides are on the blog.

The papers

Whitepaper · 16 Jun 2026 · 7 min read

Microsoft 365 NCE for South African SMBs: Licensing, True Costs, and Pitfalls

A practitioner’s reference for South African small and medium businesses buying, renewing, or cleaning up Microsoft 365 under the New Commerce Experience.

  1. The New Commerce Experience, mechanics first
  2. Choosing a plan
  3. Where your data lives, and POPIA
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Whitepaper · 16 Jun 2026 · 5 min read

DNS & Email Security Hardening (SPF, DKIM, DMARC, DNSSEC): A Practical SA Playbook

A practical SA playbook for DNS and email hardening: the 2024 Google/Yahoo sender requirements, how SPF/DKIM/DMARC work, a safe DMARC rollout, DNSSEC and supporting records, and the POPIA angle.

  1. What Google and Yahoo now require
  2. Rolling out DMARC without breaking your mail
  3. Beyond email: DNSSEC and the supporting records
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Whitepaper · 16 Jun 2026 · 9 min read

Enterprise Azure Migration & Multi-Vendor Governance for South African Businesses

A practitioner’s guide for South African businesses moving real workloads to Microsoft Azure — and governing them across vendors once they are there.

  1. Where your data lives: the South African regions
  2. Governance: the part that actually pays off
  3. Controlling cost: FinOps from day one
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Whitepaper · 16 Jun 2026 · 5 min read

Custom Laravel & Multi-Tenant SaaS: When a Business Has Outgrown Off-the-Shelf

When off-the-shelf tools stop fitting: the build-vs-buy decision, the multi-tenancy architecture that defines a SaaS product, the maintenance reality of a living framework, and where it should run for SA businesses.

  1. Build versus buy, decided honestly
  2. The decision that defines a SaaS: multi-tenancy
  3. Custom software is a living system
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Whitepaper · 16 Jun 2026 · 5 min read

WordPress Care & SLAs: What “Managed” Should Actually Mean

A practitioner’s guide to what “managed WordPress” should actually mean — uptime, backups, security, performance, and reporting — and what to look for in a care plan, its service levels and its monthly report.

  1. Why a static site is not a safe site
  2. What a real care plan includes
  3. The SLA: where promises become commitments
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