Website Health and Performance, so your site keeps working
We handle controlled updates, form checks, recovery tests and performance work within a scope agreed in writing. You get a monthly report and one point of contact.
What it covers
Everything that keeps a live site healthy, with a clear owner
Start with a baseline review. Your plan sets out which of these checks and jobs we do each month.
Baseline review
We read the site as it is today and write down what is out of date, slow, broken or at risk.
Controlled updates
Updates applied in order and checked afterwards, and every change written down.
Form checks
Each form sent a test enquiry, so you hear about a broken form from us and not from a lost customer.
Recovery tests
Backups tested by restoring them, so you know the site can come back after a bad day.
Performance work
The pages that load slowly found and made faster, within the time the scope allows.
Monthly reporting
A short report in plain words: what was done, what was found, and what we suggest next.
How the work runs
From first call to the monthly report, in five steps
You know what happens every month, and nothing outside the scope is done before you have agreed to it.
Each step finishes before the next one starts
- 01
A conversation
Tell us about the site and what worries you about it. No technical brief needed.
- 02
A baseline review
We check the site as it stands and write down what we find, before anything is changed.
- 03
A written scope
What is checked each month, what is not, the access we need, and the cost. You approve it first.
- 04
The monthly work
Updates, form checks, a recovery test and the agreed performance work, each one written down.
- 05
The report
What was done, what was found, and what we suggest next, in plain words.
What you own afterwards
Your website stays yours
Nothing is locked behind our name. If you ever move on, the next provider starts from the same records we use.
What you hold as the work goes on
Written down, sent to you, and yours to keep.
Nothing changes on your site without a record
Every update and fix is written down with when and why, so you and anyone after us can see what happened.
Questions answered
Before you get in touch
The questions people ask us most about looking after a website.
Ask us something elseDo you look after sites you did not build?
Yes. The baseline review comes first, and we tell you plainly what we find before anything is changed.
What if an update breaks something?
Updates are applied in order and the site is checked afterwards. If something breaks, we use the change record to put the site back as it was and tell you what happened.
What is in the monthly report?
What was updated, what each check found, the result of the recovery test, and what we suggest next. It is short and in plain words.
Does a new site need this?
A new site still needs updates, working forms and a backup that restores. The scope can start small and grow with the site.
What does it cost?
The cost depends on the scope of the work. You get the scope and cost in writing before any work starts, and nothing is owed until you approve it.
Where do you work?
From George, Western Cape. Website care is done remotely for businesses across South Africa.
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Tell us what worries you about the site, or what has stopped working. We'll tell you plainly what it takes, before any work starts.